Titre du poste

Wine Steward/ Waiter - Nairobi

Description

Position : Wine Steward/ Waiter - Nairobi

Job Title: Wine Steward/Waiter
Location: Gigiri Courtyard, Gigiri Lane
Reports To: Operations Manager
Job Summary: We are seeking a professional and knowledgeable Wine Steward/Waiter, preferably a mature gentleman aged 28 years and above. The ideal candidate will be proficient in English and possess basic service and wine knowledge, with a willingness to undergo further training. This role focuses on providing exceptional service to our customers, ensuring a memorable experience with every visit.
Key Responsibilities:
• Greet and serve customers in a friendly and professional manner, ensuring high standards of customer satisfaction.
• Provide knowledgeable recommendations on wine selections and pairings, offering detailed descriptions of various wines.
• Take orders accurately and deliver beverages promptly.
• Ensure that all wine and beverage service areas are kept clean, tidy, and well-stocked.
• Assist in maintaining inventory and conducting regular stock checks.
• Adhere to all health and safety regulations, maintaining a clean and safe environment for both staff and customers.
• Handle customer inquiries and complaints professionally, escalating issues to the Operations Manager when necessary.
• Participate in staff training sessions to enhance wine knowledge and service skills.
• Set up tables and ensure the dining area is prepared before service hours.
• Process transactions using the POS system efficiently and accurately.
Compensation: Net Kes. 18,000 during probation and Net Kes. 20,000 on confirmation 
Working Conditions:
• Full-time position with flexible hours, including evenings, weekends, and holidays.
• Physical requirements include the ability to stand for extended periods and lift moderate weights.
• Initial probation period of 3 months, with the possibility of extending to 6 months based on performance.
Application Process: Interested candidates are invited to click the link below and fill in the application form.
Application form
Deadline for Applications: 20th September 2024

Required profile for job ad : Wine Steward/ Waiter - Nairobi

Qualifications and Experience:
• Preferably a mature gentleman aged 28 years and above.
• Proficient in English, with excellent communication skills.
• Basic knowledge of service standards and practices in a high-end dining environment.
• Basic understanding of wines, with a willingness to undergo further training.
• Previous experience in a similar role within the hospitality industry.
• Strong customer service skills and a professional demeanor.
Key Competencies:
• Trustworthiness and integrity.
• Ability to work well under pressure and in a fast-paced environment.
• Strong organizational and multitasking abilities.
• Attention to detail and commitment to high standards of cleanliness.
• Ability to provide exceptional customer service and build positive customer relationships.
• Eagerness to learn and improve wine knowledge and service skills.

Job criteria for job ad : Wine Steward/ Waiter - Nairobi

  • Job category : Tourism, hotel business and catering
  • Industries : Hotel business, catering
  • Employment type : Permanent contract
  • Region : Nairobi
  • City : Nairobi
  • Remote work :
    No
  • Experience level : 2 to 5 years
  • Educational level : College
  • Spoken language :
    english > good level
  • Number of Position(s) : 2
  • Salary expectations :
    < KSh 30,000
  • Team management :
    No
  • Wine Knowledge
  • Customer Service
  • Interpersonal
  • Tourism
  • Beverage
Be cautious! Do not send money to a potential employer. Do not pay any money for a potential contract of employment or for pre-employment training.
Please report any irregularities by using the candidate contact form and selecting the subject "Report a job ad".
Type de poste
Temps plein
Lieu du poste
Nairobi, Kenya
Date de publication
9 septembre 2024
Valide jusqu’au
8 novembre 2024
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Poste : Wine Steward/ Waiter - Nairobi

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