Titre du poste

Virtual Front Office Agent - Harare

Description

Position : Virtual Front Office Agent - Harare

We are looking for a Virtual Front Office Agent.
Responsibilities :

  • Confirm patient coverage and benefits
  • Verify eligibility and coverage for specific procedures
  • Track and follow up on submitted claims
  • Resolve any issues or discrepancies
  • Send appointment reminders (email, text, or phone)
  • Manage recall schedules for routine cleanings, exams, and procedures
  • Respond to patient inquiries and concerns via phone, email, or chat
  • Provide basic patient education and support
  • Update patient records, demographics, and insurance information
  • Maintain accurate and organised digital files
  • Schedule appointments, procedures, and consultations
  • Coordinate with in-office staff for seamless patient flow
  • Provide insights to help optimise office operations

Required profile for job ad : Virtual Front Office Agent - Harare

  • Tertiary Qualification in any discipline
  • Excellent communication skills

Job criteria for job ad : Virtual Front Office Agent - Harare

  • Job category : Health and social professions
  • Industries : Call centers, hotlines
  • Employment type : Fixed-term contract - Part-time work
  • Region : Harare
  • City : Harare
  • Remote work :
    No
  • Experience level : No experience - Less than 2 years - 2 to 5 years - 5 to 10 years - More than 10 years
  • Educational level : High school - Technical school - College - HND - Bachelor - Master - Doctorate
  • Spoken language :
    english > fluent - spanish > good level
  • Number of Position(s) : 2
  • Salary expectations :
    250 - 350 USD
  • Team management :
    No
  • Telephone Communication
  • Sales Follow-Up
  • Health
  • Education
Be cautious! Do not send money to a potential employer. Do not pay any money for a potential contract of employment or for pre-employment training.
Please report any irregularities by using the candidate contact form and selecting the subject "Report a job ad".
Type de poste
Temps plein
Lieu du poste
Harare, Zimbabwe
Date de publication
16 octobre 2024
Valide jusqu’au
15 décembre 2024
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Poste : Virtual Front Office Agent - Harare

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