Titre du poste

Sales Officers(Logbook Financing) - Mbarara

Description

Position : Sales Officers(Logbook Financing) - Mbarara

We are looking for a Sales Officers(Logbook Financing).
Sales officers for logbook financing have a range of duties and responsibilities that revolve around promoting and facilitating the logbook loan process. Logbook financing typically involves securing loans against the value of a car or other vehicle, where the vehicle's logbook (or title) is used as collateral. Here are the key responsibilities of a sales officer in this area:
1. Customer Acquisition and Lead Generation

  • Identify potential clients: Sales officers often work to find customers who need quick loans, typically targeting individuals who own a vehicle but might not have access to traditional forms of credit.
  • Outbound marketing: This could involve cold calling, attending events, or using digital platforms to reach out to potential customers.
  • Building relationships with referral sources: Establishing connections with car dealerships, repair shops, or other businesses to generate leads.

2. Product Knowledge and Presentation

  • Explain the loan products: They should have a thorough understanding of logbook financing options and explain the benefits, terms, and risks to potential customers.
  • Customize offers: Offer loan terms that best suit the customer’s financial situation, while ensuring the terms align with company policies.

3. Processing Applications

  • Gather customer information: Collect necessary documentation such as proof of identity, proof of address, vehicle logbook, insurance, and proof of income.
  • Assess eligibility: Check if the customer meets the qualifications for logbook financing, such as the vehicle's value and condition, as well as the customer’s financial stability.
  • Complete paperwork: Assist the customer in completing loan application forms and contracts, ensuring all necessary details are provided.

4. Negotiation and Closing Deals

  • Negotiate terms: Sales officers may negotiate the loan amount, interest rates, and repayment periods based on the customer's needs and the lender's guidelines.
  • Ensure customer understanding: Make sure the customer fully understands the loan terms, including repayment schedules, interest rates, fees, and the consequences of failing to repay the loan.

5. Customer Support and Relationship Management

  • Provide ongoing support: Assist clients throughout the loan process, from initial inquiry to disbursement of funds, and ensure a smooth experience.
  • Address concerns: Respond to customer questions, troubleshoot issues, and provide solutions during the loan cycle.
  • Retain clients: Maintain positive relationships with past customers to encourage repeat business or referrals.

6. Compliance and Risk Management

  • Ensure regulatory compliance: Follow all legal and regulatory requirements for logbook financing, ensuring the business is operating in accordance with relevant financial and lending regulations.
  • Assess vehicle value: Sales officers may be involved in evaluating the vehicle's worth or ensuring an independent valuation is performed.

7. Achieving Sales Targets

  • Meet sales quotas: Work to achieve monthly or quarterly sales targets by closing a certain number of deals or bringing in a specified loan amount.
  • Track progress: Keep track of leads, sales progress, and performance against targets, often using CRM (Customer Relationship Management) tools.

8. Reporting and Documentation

  • Record keeping: Maintain accurate records of all customer interactions, loans, and documents, ensuring compliance with internal policies.
  • Reporting to management: Regularly report on sales performance, customer feedback, and any challenges encountered in the process.

9. Market Research

  • Monitor industry trends: Stay informed about market conditions, competitor offerings, and regulatory changes that may impact logbook financing products.
  • Provide feedback: Share insights with the management team to help improve product offerings and marketing strategies.

Required profile for job ad : Sales Officers(Logbook Financing) - Mbarara

  • A'level Certificate
  • High Institutions of Learning(Diploma Holders)
  • Bachelor's Holders
  • National ID
  • LC Letter
  • Application Form

Job criteria for job ad : Sales Officers(Logbook Financing) - Mbarara

  • Job category : Sales
  • Industries : Banking, insurance, finance
  • Employment type : Fixed-term contract - Temporary work
  • Region : Bwizibwera - Mbarara
  • City : Mbarara
  • Remote work :
    No
  • Experience level : Less than 2 years - 2 to 5 years - 5 to 10 years - More than 10 years
  • Educational level : High school - Technical school - College - HND - Bachelor - Master - Doctorate
  • Spoken language :
    english > good level
  • Number of Position(s) : 25
  • Salary expectations :
    UGX 1,000,000 - 1,300,000
  • Team management :
    Yes
  • Direct Sales
  • Customer Marketing
  • Commercial Marketing
  • Bank Financing
  • Negotiation
  • Sales
  • Customer Relationship
  • CRM
Be cautious! Do not send money to a potential employer. Do not pay any money for a potential contract of employment or for pre-employment training.
Please report any irregularities by using the candidate contact form and selecting the subject "Report a job ad".
Type de poste
Temps plein
Lieu du poste
Mbarara, Ouganda
Date de publication
5 février 2025
Valide jusqu’au
6 avril 2025
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