Sales Manager - Nairobi

We are looking for a Sales Manager
Responsibilities

• Identify and qualify leads and manage those through the company’s CRM (Customer Relationship Management) system
• Maintain professional relationships with leads, potentials and existing Clients, both physically and digitally.
• Liaise with the OPS team to ensure good understanding of customer and requirements.
• Advise the customer about the technical possibilities, think along and convince
• Draft quotes, write commercial proposals
• Follow up on potentials and quotes
• Negotiate terms & conditions, convince and make the sale
• Process sales won and ensure a correct transfer of the project to the Operations team
• Analyse sales lost and provide feedback to the team
• Contribute to the sales meetings, particularly giving customer feedback and recommendations on market movements and how to stay ahead of the competition

• Attend trade fairs, exhibitions, conferences and meetings
• Identify new opportunities in existing and adjacent markets.
• Develop new solutions as needed to gain market coverage to meet business objectives for growth.
• Excellent Customer Experience: Maintain and develop customer relationships through ethical sales methods to optimize service quality, business growth, and customer satisfaction.
• Market Intelligence and Business Development: Anticipate, research, and report on changes in planning, laws, procedures, tariffs, and regulations.

• Business Operations Support: Collaborate with other departments to establish and maintain effective support for the overall growth and operations of the organization.
• Business Unit Profit and Loss Management: Manage business development activities to achieve profitability and revenue targets.