Sales Executive (Eye Ware Consultants) - Rwanda

We are looking for a Sales Executive (Eye Ware Consultants).
The Employee’s duties, which may be varied from time to time, will include amongst other responsibilities that arise during the day to day business of the Company the following:
Duties & Responsibilities:

• Personally welcoming customers who walk-in to the retail store, assist them by giving prompt, courteous and professional service.
• Understanding customers’ needs and queries about the product, prices and services offered.
• Assisting customers in selecting appropriate frame/sunglass to satisfy the clients comfort, appearance and prescription requirements
• Discussing and recommending types of lenses depending on customer work, age, requirement and need.
• Making follow-up to ensure customers’ orders are ready and dispensing the ready glasses to the customer with explanation on how to take care of them.
• Achieve established sales and customers service goals and objectives
• Perform small repairs and adjustments to the frames if required.
• Handle customers questions and concerns and complaints in a professional and courteous manner
• Follow all company procedures in registering, creating sale orders, cash handling and other common practices.
• Share store maintenance and cleaning of the displayed products and store areas to ensure Store is well organized and kept clean.
• Assist co-workers as needed including data entry in computer, making follow up with head office or customers etc. as and when required.
• Inventory Management
• Maintain good working relations with customers, coworkers and vendors.
• Any other duty assigned by the management from time to time