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Titre du poste
Retail Operations Manager - Harare
Description
Position : Retail Operations Manager - Harare
Our client is seeking a talented and experienced individual to fill the role of Retail Operations Manager under the retail division, reporting to the Country Director for Zimbabwe. This role will directly supervise sales managers, and indirectly supervise the sales personnel and store managers.
The main functions of this role will be :
- To achieve estimated business targets in terms of pairs and turnover for the Retail Department
- To closely follow market trends and provide market information to production departments to satisfy gaps in product lines.
- Prepare Retail budgets, plans, policies and procedures
- Distribution and arrangement of merchandise as per store profile and merchandise classification
- Suggestion of and implementation of promotion activities
- Lead and coordinate stores and district managers
- Successor development
Key Responsibilities:
Policies
- To direct the establishment and maintenance of sales strategies
- Make SWOT Analysis and prepare business plans for the retail department
- Prepare retail guidelines in line with Company policies
Organisation
- Conduct regular business follow-up meetings to evaluate the performance of store managers and district Sales Manager
- Ensure implementation of promotional campaigns to boost sales
- Follow up and secure new locations suitable for expansion to increase market share
- Constantly analyze market trends, and general economic trends and notify management on how these trends affect business performance
- Submit proposals for retail operating expenses and implement approved budgets
- Actively participate in all product development meetings and propose the development of new styles in brands
- Ensure sufficient supply to stores as per requirement - propose new distribution strategies when needed.
- Undertake timely action on slow movers and ensure zero-aged merchandise
- Manage store profiles
Training
- Set and demonstrate a high standard of dynamic leadership and excellence in management and instill enthusiasm and loyalty within the retail team.
- To identify high potential employees and recommend development training programs which will ensure that the employee attains the highest standard of performance and self-development.
Budgeting:
- Achieve set target turnover.
- Emphasize cost efficiencies across all operations
- Establish financial objectives by forecasting requirements, preparing the annual budget, scheduling expenditures, analyzing variances and initiating corrective actions.
Marketing:
- Ensure uniformity in seasonal and store displays in line with relevant/current marketing plans.
- Ensure “zero” variance in all stores.
Industrial Relations:
- To collaborate with the HR office in applying company policy and procedures, and to ensure all employment conditions adhere to the Labor Laws of Zimbabwe.
- To ensure discipline in your area during working hours and to see employee welfare.
- Attend to employee grievances and ensure that settlements are communicated to them.
Required profile for job ad : Retail Operations Manager - Harare
Requirements
- A bachelor's degree in business administration, retail management or any related field, a similar, master's degree in a relevant field will be an added advantage
- At least five (5) years experience in a similar position.
- Leadership, communication, and collaboration abilities.
- Exceptional analytical and problem-solving skills.
- Strong time management and organisational abilities.
Compensation:
- The incumbent will receive a competitive salary commensurate with experience.
Job criteria for job ad : Retail Operations Manager - Harare
- Job category : Sales
- Industries : Services other
- Employment type : Fixed-term contract
- Region : Harare
- City : Harare
- Experience level : 5 to 10 years - More than 10 years
- Educational level : Bachelor
- Spoken language :
english > fluent - Number of Position(s) : 1
-
Team management :
Yes
- Retail
- Sales
- Maintenance
- Training
Be cautious! Do not send money to a potential employer. Do not pay any money for a potential contract of employment or for pre-employment training.
Please report any irregularities by using the candidate contact form and selecting the subject "Report a job ad".
Please report any irregularities by using the candidate contact form and selecting the subject "Report a job ad".
Organisme employeur


Type de poste
Temps plein
Lieu du poste
Harare, Zimbabwe
Date de publication
22 janvier 2025
Valide jusqu’au
23 mars 2025