Titre du poste

Reservation Officer - Arusha

Description

Position : Reservation Officer - Arusha

We are looking for a Reservation Officer.
Responsibilities :

  • Answering phone calls and responding to emails from customers who are interested in making reservations or have questions about their reservations.
  • Providing customers with information about the hotel’s accommodation options, rates, and amenities.
  • Processing reservations, cancellations, and modifications using reservation software.
  • Maintain organized and accurate reservation records, updating any changes or cancellations promptly.
  • Ensure all reservations are processed according to hotel policies and procedures.
  • Regularly review and audit reservation entries for accuracy and completeness.

Required profile for job ad : Reservation Officer - Arusha

  • Excellent communication and customer service skills
  • Diploma/Degree in Hospitality Management
  • 2-3 Years of working experience in Reservation Job
  • Proficiency in reservation systems and Microsoft Office Suite
  • Strong problem-solving abilities
  • Previous experience in a similar role is a plus

Job criteria for job ad : Reservation Officer - Arusha

  • Job category : Tourism, hotel business and catering
  • Industries : Tourism, leisure activities
  • Employment type : Fixed-term contract
  • Region : Arusha
  • City : Arusha
  • Experience level : 2 to 5 years
  • Educational level : College
  • Spoken language :
    english > fluent
  • Number of Position(s) : 1
  • Team management :
    No
  • Catering
  • Hospitality Management
Be cautious! Do not send money to a potential employer. Do not pay any money for a potential contract of employment or for pre-employment training.
Please report any irregularities by using the candidate contact form and selecting the subject "Report a job ad".
Type de poste
Temps plein
Lieu du poste
Arusha, Tanzanie
Date de publication
30 décembre 2024
Valide jusqu’au
28 février 2025
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Poste : Reservation Officer - Arusha

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