Titre du poste

Relationship Manager - Remote

Description

Position : Relationship Manager - Remote

We are seeking a dynamic and results-driven Relationship Manager to oversee and enhance relationships with clients, partners, and stakeholders. The ideal candidate will have excellent communication skills, a customer-centric mindset, and the ability to strategically manage accounts to achieve business objectives.
Responsibilities:

  • Develop and maintain strong relationships with clients to ensure customer satisfaction and loyalty.
  • Act as the primary point of contact for key accounts, addressing inquiries and resolving issues promptly.
  • Identify opportunities to upsell or cross-sell products and services based on client needs.
  • Collaborate with internal teams to deliver tailored solutions and meet client expectations.
  • Track, analyze, and report on client feedback and market trends to inform business strategy.
  • Ensure timely follow-ups and maintain detailed records of client interactions in the CRM system.

Required profile for job ad : Relationship Manager - Remote

  • Develop strategies for customer retention and expansion of the client portfolio.
  • Conduct regular meetings and reviews with clients to assess satisfaction and identify new opportunities.

Job criteria for job ad : Relationship Manager - Remote

  • Job category : HR, training
  • Industries : Services other
  • Employment type : Permanent contract
  • Region : Windhoek - Khomas
  • City : Remote
  • Remote work :
    Yes
  • Experience level : 5 to 10 years
  • Educational level : Bachelor
  • Number of Position(s) : 1
  • Strategy
  • Marketing
  • Business Strategy
  • Marketing Communication
  • HR Training
  • Communication
  • Management
  • Training
Be cautious! Do not send money to a potential employer. Do not pay any money for a potential contract of employment or for pre-employment training.
Please report any irregularities by using the candidate contact form and selecting the subject "Report a job ad".
Type de poste
Temps plein
Lieu du poste
Remote, Namibie
Date de publication
20 janvier 2025
Valide jusqu’au
21 mars 2025
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