Operations and Logistics Officer - Eldoret

Role Description
Outrival HR Solutions & Consultancies Ltd is recruiting for the position of an Operations & Logistics Officer on behalf of our reputable client, a leading player in the Petroleum Transport & Logistics industry based in Eldoret, Kenya. The ideal candidate will be responsible for supporting the day-to-day transport operations to ensure efficient, safe, and cost-effective movement of trucks. The role focuses on truck maintenance coordination, fleet tracking, turnaround time optimization, and operational support to ensure maximum fleet utilization and service reliability.
Key Responsibilities:
Fleet Maintenance & Compliance

• Coordinate routine inspection of trucks immediately after offloading to confirm roadworthiness before dispatch for the next trip.
• Track and schedule preventive maintenance and servicing to minimize breakdowns and downtime.
• Maintain accurate maintenance records for each truck, including service history and repairs.
• Ensure that any replaced spare parts are properly stored and tracked for future use.
• Liaise with mechanics and service providers to ensure timely and quality repairs.

Spare Parts Management

• Source and procure spare parts at competitive prices without compromising on quality.
• Maintain an updated inventory of critical spare parts to avoid operational delays.
• Monitor usage trends and recommend cost-saving opportunities in procurement.
• Build and manage relationships with reliable suppliers and vendors.

Fleet Tracking & Utilization

• Monitor truck movements using tracking systems to ensure adherence to routes and schedules.
• Ensure all trucks are serviced on time and are operating within optimal performance standards.
• Track turnaround time for each trip and identify opportunities to improve efficiency.
• Ensure optimal truck utilization by minimizing idle time and maximizing trip frequency.

Loading, Offloading & Turnaround Management

• Coordinate timely loading and offloading of trucks to avoid delays.
• Ensure trucks spend minimal time at customer sites and promptly escalate any delays beyond agreed timelines.
• Monitor and manage demurrage risks by ensuring adherence to agreed service timelines.
• Work closely with depot, drivers, and customer teams to streamline operations.

Border Clearance & Transit Coordination

• Follow up on documentation and processes to ensure timely clearance at border points.
• Liaise with drivers, clearing agents, and relevant authorities to avoid transit delays.
• Track transit timelines and proactively resolve bottlenecks.

Driver Coordination & Support

• Support driver scheduling and allocation to ensure smooth operations.
• Monitor driver compliance with operational procedures, safety standards, and company policies.
• Assist in addressing driver concerns, including trip issues, delays, and breakdowns.
• Promote safe driving practices and adherence to transport regulations.

Operational Efficiency & Reporting

• Prepare daily and weekly operational reports (fleet status, maintenance, utilization, delays).
• Analyze operational data to identify inefficiencies and recommend improvements.
• Support implementation of systems and processes to enhance productivity and service delivery.
• Assist in planning and coordination of logistics operations.

Health, Safety & Compliance

• Ensure adherence to safety standards in handling and transportation of petroleum products.
• Support compliance with regulatory requirements in transport and logistics operations.
• Report and follow up on incidents, breakdowns, and safety concerns.

Fuel Management

• Monitor and record fuel dispensed to each truck and correlate with mileage to detect anomalies or pilferage.
• Flag trucks with unusually high fuel consumption for investigation.
• Maintain fuel logs and support monthly fuel reconciliation exercises.