Titre du poste

Office Assistant - Kasoa


Position : Office Assistant - Kasoa

  • Resolve customer complaints and questions via phone, email or social media.
  • Use telephone to reach out to customers to verify account information.
  • Courteously answer calls and respond to emails.
  • Answer questions about warranties or terms of sale.
  • Walk customers through basic troubleshooting and setup processes.
  • Attempt to persuade customer to reconsider cancellation (if need be).
  • Inform customer of running deals and promotions.
  • Utilize computer technology to handle high call volumes.
  • Work with branch supervisor to ensure proper customer service is being delivered.
  • Close out or open call records.
  • Keep a call log and report in writing to branch supervisor on daily basis.
  • Assist customers who walk in for enquiries or any other service.
  • Assist with administrative work and bookkeeping.
  • Other duties as may arise from time to time and as may be assigned to the employee.

Required profile for job ad : Office Assistant - Kasoa

  • Must be willing to work on weekends
  • Must live within Kasoa or its environs.

Job criteria for job ad : Office Assistant - Kasoa

  • Job category : IT, new technologies
  • Industries : IT, software engineering, Internet
  • Employment type : Fixed-term contract
  • Region : Central
  • City :
  • Remote work :
  • Experience level : Less than 2 years
  • Educational level : High school
  • Spoken language :
    english > fluent
  • Number of Position(s) :
  • Salary expectations :
    < GH₵ 3,000
  • customer service
Be cautious! Do not send money to a potential employer. Do not pay any money for a potential contract of employment or for pre-employment training.
Please report any irregularities by using the candidate contact form and selecting the subject "Report a job ad".
Type de poste
Temps plein
Lieu du poste
Kasoa, Ghana
Date de publication
24 juin 2024
Valide jusqu’au
23 août 2024
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