Medical Sales Representative - Nairobi

LifeBank is a technology company that powers hospitals and care centers to deliver quality healthcare to patients in emerging markets. The company’s technology, infrastructure, agile production, and distribution networks enable hospitals in emerging markets to catch up with their global peers. The company has distributed 45,000+ medical products to 1000+ healthcare facilities, saving 18,000+ lives across Nigeria and Kenya. At LifeBank, we are the technology-led healthcare system for the future.The Medical Sales Representative will be responsible for promoting LifeBank Kenya and its products to hospitals. She/he will build market positions for LifeBank Kenya by identifying, developing and negotiating business relationships that translate into sales. S/he will work to retain and grow the client base of the company, foster client relationships and develop new opportunities for LifeBank Kenya’s products and services.
Responsibilities:

• Work with the marketing and sales lead to prepare and deliver suitable sales pitches, proposals and presentations to prospective LifeBank customers
• Work in line with company policy to achieve set sales targets and outcomes within schedule in assigned territory
• Prepare and follow up on  territorial sales forecasts on a weekly and monthly basis.
• Ensure Proper Coverage as per the planned Frequency per customer segment.
• Establish, develop and maintain positive business and customer relationships
• Provide daily call reports as well as weekly and monthly report of sales efforts in marked sales territory 
• Regularly follow up with active and signed hospitals to ensure they are using the app and placing orders
• Resolve customer complaints by investigating problems; developing solutions; preparing reports and making recommendations to management
• Develop strategies for increasing opportunities to meet and talk to contacts in the medical and healthcare sector;
• Coordinate all issues with key clients between sales, fulfillment and customer support
• Stay informed about the activities of health services in assigned particular areas.
• Expert level knowledge of department processes and products to serve as the first line of support in resolving internal and external customer issues.
• Perform other duties as assigned