Titre du poste

Lodge Manager & Guide (Management Couple) - Nelspruit

Description

Position : Lodge Manager & Guide (Management Couple) - Nelspruit

Lodge Manager & Guide (Management Couple) (JB5047)MpumalangaR20 000.00 a month (Per Person)Benefits: Accommodation, Meals while on duty, Laundry service and WiFi Access, Provident Fund after 3 month probationWork Schedule: 6 weeks on, 2 weeks off cyclePermanent
A prestigious game lodge adjacent to the Kruger National Park is looking for an exceptional management couple (ideally, but strong single candidates will also be considered). This position requires individuals who are passionate about delivering outstanding guest experiences and possessing strong leadership abilities. The ideal candidates should have experience in 4 or 5 Star Lodges, with relevant management expertise
This is a live-in position that offers accommodation, meals while on duty, and various other benefits. The successful candidates will be responsible for overseeing the overall lodge operations, ensuring smooth coordination between departments, maintaining high service standards, and enhancing guest satisfaction
Duties and Responsibilities:Operational Management:

  • Oversee and manage all lodge operations, including guest relations, housekeeping, maintenance, food and beverage, and administration
  • Ensure seamless coordination between departments to deliver high-quality service

Team Leadership:

  • Lead and manage a diverse team, including chefs, waiters, barmen, housekeepers, maintenance staff, and department heads
  • Conduct training, performance evaluations, and staff meetings to enhance efficiency and team morale

Guest Experience:

  • Ensure an outstanding level of service to meet and exceed guest expectations
  • Handle guest feedback and special requests promptly and professionally

Financial and Administrative Oversight:

  • Manage budgets, control costs, and ensure accurate financial reporting
  • Oversee procurement, stock control, and inventory management to minimize waste while maintaining quality

Health and Safety Compliance:

  • Ensure the lodge operates within all legal and company health, safety, and hygiene standards
  • Address any operational issues promptly to maintain guest and staff safety

Sustainability and Conservation:

  • Implement sustainable practices to minimize the lodge’s environmental impact
  • Support and participate in conservation initiatives, educating staff and guests about environmental preservation

Please do not apply using Scanned CVs, no supporting documentation is required at this point, this will be requested later.
Kontak Recruitment Disclaimer:Equal opportunity: All backgrounds are welcomed, with no bias. All are considered based on requirements.Job specifics: Requirements mirror advertisement, duties may adjust for client needs.Fair process: Fair assessment, only shortlisted candidates contacted due to volume.Privacy: Data processed as per Privacy Policy. By applying, you agree to data handling. We safeguard applicant info.Candidate verification: Candidates selected by the client are verified. False info may disqualify or end employment via the client.Offer clarity: Advert is not a binding offer. Written offers based on pre-employment conditions.No direct link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY.Applicant Responsibility: Upon applying, confirmation of receipt for a specific advert is given. If no confirmation is received, you must verify with Kontak Recruitment.

Required profile for job ad : Lodge Manager & Guide (Management Couple) - Nelspruit

  • Minimum of 3–5 years of management experience in a luxury lodge environment (4 or 5 stars)
  • Matric certificate (Grade 12)
  • Relevant hospitality qualifications advantageous
  • First aid certification
  • Strong leadership and organizational skills with the ability to manage multiple departments
  • Exceptional interpersonal and communication skills focused on guest satisfaction
  • A proactive, hands-on approach to problem-solving and team support
  • Financial management expertise, including budgeting, stock control, and reporting
  • Knowledge of lodge reservation systems is advantageous
  • Previous guiding experience (if applicable)

Work Schedule: 6 weeks on, 2 weeks off cycle, with occasional flexibility required for operational purposes

Job criteria for job ad : Lodge Manager & Guide (Management Couple) - Nelspruit

  • Job category : Management
  • Industries : Services other
  • Employment type : Permanent contract
  • Region : Mpumalanga
  • City : Nelspruit
  • Experience level : 2 to 5 years - 5 to 10 years - More than 10 years
  • Educational level : High school - Technical school - College - HND - Bachelor - Master - Doctorate
  • Number of Position(s) : 1
Be cautious! Do not send money to a potential employer. Do not pay any money for a potential contract of employment or for pre-employment training.
Please report any irregularities by using the candidate contact form and selecting the subject "Report a job ad".
Type de poste
Temps plein
Lieu du poste
Nelspruit, Afrique du Sud
Date de publication
30 janvier 2025
Valide jusqu’au
31 mars 2025
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