IT-MIS Engineer - Dar Es Salaam

We are looking for an IT-MIS Engineer.
Responsibilities :

1. Drive Business Intelligence, Analytics, and Reporting
   • Ensure the availability of Data ETL (Extract, Transform, Load) for business reporting.
   • Ensure data loading accuracy on Business Intelligence (BI) and Police Portal to support business reporting.
   • Configure databases (DB2, Oracle, Postgres, MySQL) and manage BI and Police Portal application availability 24/7.
   • Install and configure software tools for accessing database applications (e.g., SQL Developer, Toad for Oracle, etc.).
   • Handle various application development tasks covering both front-end and back-end requirements.
   • Review and integrate third-party APIs into development processes.
   • Execute reporting KPIs, BI cubes, and revenue flash reports.
   • Manage and load data for business reporting.
   • Generate concrete and ad-hoc queries for Call Detail Record (CDR) checks.
   • Share reports in a timely manner with the business team.
   • Update Marketing and Finance dashboards.
   • Liaise with technical support for incidents impacting reporting operations.
   • Conduct timely data analysis for new products and campaigns.
   • Provide technical assistance during data audit processes.
2. Ensure Stability, Reliability, Integrity, and Availability of Data
   • Perform daily and weekly reconciliations at the file level between network nodes and BI/Police Portal.
   • Manage database backups and restoration activities.
   • Conduct database maintenance activities (e.g., purging, reorganization).
   • Ensure timely deployment of patches and hotfixes.
   • Maintain, manage, and update software systems.
   • Adhere to change management processes within BI and Police Portal.
   • Proactively minimize potential system outages.
   • Ensure security hardening as advised by IT Security.
   • Communicate outages and planned downtimes to business stakeholders.
3. Manage Client/Partner Relationship
   • Support IT internal clients to ensure business objectives are met.
   • Manage Airtel partners to ensure timely service delivery per agreed quality and SLA.
   • Interact with stakeholders to discuss and resolve issues.
   • Engage with partners/vendors for upgrades and issue resolution.
4. Projects
   • Gather requirements for new reports to be implemented in BI/Police Portal.
   • Collaborate with the project team to ensure timely execution of Change Requests (CRs) and User Acceptance Testing (UAT).
   • Review work products and manage resource allocation effectively.
   • Provide support for new product launches and campaigns.