Titre du poste

Hotel Receptionist - Dar Es Salaam

Description

Position : Hotel Receptionist - Dar Es Salaam

We are looking for Hotel Receptionist.
Responsibilities :

  • Greet and welcome guests as soon as they arrive at the reception
  • Follow strict Guest Check-in / Check-out procedures
  • Daily Sales reporting with complete accuracy
  • Update calendars, schedule bookings and meetings
  • Thorough entries into Property Management System
  • Answer, screen or forward incoming phone calls
  • Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
  • Provide basic and accurate information in-person and via phone/e-mail to guests
  • Receive, sort and distribute daily mail/deliveries
  • Maintain office security by following safety procedures and controlling access via the reception desk
  • Order front office supplies and keep inventory of stock
  • Keep updated records of office expenses and costs
  • Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Required profile for job ad : Hotel Receptionist - Dar Es Salaam

  • Solid written and verbal communication skills. Must be Fluent in English (WRITTEN and SPOKEN) as well as FULL command of the SWAHILI language. French or other languages is an asset.
  • Minimum 1 year working experience as a Hotel Front-Office Receptionist in a “PAID” Full-Time role or equivalent  ( Vocational  or Field Work Experience is Not accepted).
  • Intermediate/Strong working knowledge of MS-Office Suite is an asset (Word, Excel, PowerPoint, Access and Outlook). Basic knowledge of MS-Office Suite need NOT apply.
  • Must have “working” experience with Property Management Systems and Hotel Keycard Systems.
  • Hands-on experience with office equipment (e.g. fax machines and printers)
  • Must have TRA EFD machine usage experience
  • Professional attitude and appearance
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • High-Level Customer Service Attitude
  • Post-Secondary degree/diploma; Hotel Management Diploma or Degree preferred.

Job criteria for job ad : Hotel Receptionist - Dar Es Salaam

  • Job category : Tourism, hotel business and catering
  • Industries : Hotel business, catering
  • Employment type : Permanent contract
  • Region : Dar es Salaam
  • City : Dar Es Salaam
  • Remote work :
    No
  • Experience level : Less than 2 years - 2 to 5 years - 5 to 10 years - More than 10 years
  • Educational level : High school - Technical school - College - HND - Bachelor
  • Spoken language :
    english > good level - swahili > fluent
  • Number of Position(s) : 1
  • Salary expectations :
    < TSh 600,000
  • Reception
  • Hotel Management
Be cautious! Do not send money to a potential employer. Do not pay any money for a potential contract of employment or for pre-employment training.
Please report any irregularities by using the candidate contact form and selecting the subject "Report a job ad".
Type de poste
Temps plein
Lieu du poste
Dar Es Salaam, Tanzanie
Date de publication
11 décembre 2024
Valide jusqu’au
9 février 2025
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Poste : Hotel Receptionist - Dar Es Salaam

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