Titre du poste

Glass Sales Representative - Douala

Description

Poste proposé : Glass Sales Representative - Douala

We are looking for a Glass Sales Representative.
Job Summary
The Glass Sales Representative is responsible for driving sales, acquiring new clients, and managing key customer relationships within the glass market. This role requires a deep understanding of glass products, excellent negotiation skills, and a commitment to delivering exceptional customer service. The ideal candidate will be proactive, resilient under pressure, and dedicated to achieving and exceeding sales targets.
Key Responsibilities & Duties
A. Sales & Business Development:

  • Proactively prospect, identify, and acquire new clients (e.g., construction firms, contractors, architects, individual homeowners).
  • Build and maintain a robust sales pipeline to meet and exceed monthly and quarterly sales targets.
  • Develop and execute strategic sales plans to penetrate new market segments and increase market share.
  • Conduct persuasive sales presentations and product demonstrations to potential clients.

B. Customer Relationship & Account Management:

  • Serve as the primary point of contact for an assigned portfolio of clients, ensuring high levels of satisfaction and loyalty.
  • Provide expert technical advice on glass types, specifications (e.g., thickness, safety ratings, thermal properties), and appropriate applications.
  • Handle and resolve customer complaints and after-sales service issues promptly and professionally to maintain trust and positive relationships.

C. Order Processing & Operational Coordination:

  • Accurately process customer orders from quotation to delivery.
  • Collaborate closely with the production, logistics, and installation teams to ensure orders are fulfilled accurately and delivered within agreed deadlines.
  • Manage all aspects of the sales cycle, including contract negotiation, pricing agreements, and payment follow-up.

D. Market Intelligence & Strategy:

  • Conduct ongoing market research to monitor competitor activities, pricing strategies, and industry trends.
  • Analyze sales data and customer feedback to identify opportunities for service improvement and new product development.
  • Submit regular sales reports and market analysis to management with actionable recommendations.

Profil recherché pour le poste : Glass Sales Representative - Douala

Key Requirements
A. Education:

  • Minimum requirement: Advanced level degree

B. Experience:

  • A minimum of 2 years of proven experience in a B2B or B2C sales role, preferably within the glass, construction materials, or building products industry.

C. Technical & Professional Skills:

  •  Solid understanding of different glass types.
  • Mastery of sales techniques, from prospecting to closing, and proven negotiation skills.
  • Excellent ability to manage client relationships and resolve issues effectively.
  •  Competence in using CRM software, Microsoft Office Suite (Excel, Word), and managing sales documentation.

D. Personal Attributes:

  • Honest, reliable, and represents the company with utmost professionalism.
  • Self-motivated, results-oriented, and persistently focused on achieving goals.
  • Maintains composure, stability, and a positive attitude under pressure and in the face of challenges.
  • Strong interpersonal and communication skills in French; proficiency in English is a significant plus.
  • Excellent time management and organizational skills to handle multiple clients and projects simultaneously.

Critères de l'annonce pour le poste : Glass Sales Representative - Douala

  • Métier :
    Commercial, vente
  • Secteur d´activité :
    BTP, construction - Distribution, vente, commerce de gros - Papier, bois, caoutchouc, plastique, verre, tabac
  • Type de contrat : CDD
  • Région : Douala
  • Ville : Douala
  • Niveau d'expérience : Expérience entre 2 ans et 5 ans
  • Niveau d'études : Bac
  • Langues exigées :
    anglais > courant - français > courant
  • Nombre de poste(s) : 2
  • Business Development
  • Account Management
  • CRM
  • Customer Service
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Merci de signaler toute irrégularité en utilisant le formulaire de contact candidat et en sélectionnant l'objet "Signaler une annonce d'emploi".
Type de poste
Temps plein
Lieu du poste
Douala, Cameroun
Date de publication
6 janvier 2026
Valide jusqu’au
7 mars 2026
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Poste : Glass Sales Representative - Douala

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