Titre du poste

General Support (Freelance) - Bilingual German/English - Remote

Description

Position : General Support (Freelance) - Bilingual German/English - Remote

ModSquad has partnered with multiple top tier brands/clients across the globe and we need the best of the best in Customer Support! 
Do you have a Ticket, Chat and/or Phone background?
Do you enjoy work-from-home and flexible schedules?
ModSquad is seeking General Support (Freelance) - Bilingual German/English to join our network!
If you want the chance to work gigs on the coolest of client projects... then ModSquad is the place for you!! Our clients are strictly Top Tier whose product offerings and services are hip, contemporary and very current. You will instantly know who they are and very likely use them yourselves. Their customers expect the best service and support and that's where we come in.
Our Mods bring super skills, a positive attitude and great vibe to project work everyday. Mods assist and guide customers to the right answers, solve concerns and are the GPS for customers to understand and optimize the best use of a client's product or services. Project gigs available now and more are on the horizon. 
Hourly rate:
To be discussed in interview phase
Orientation begins:
TBD
Language:
Bilingual: German/English
WorkSpace Requirements:

    • Dedicated laptop or desktop computer with Windows 10 or above (Please note:  A Chromebook is not sufficient for ModSquad projects.)
    • Quality headset 
    • Quiet workspace to take calls 
    • Willingness to install MSQ security software and 2FA app on phone 

Required profile for job ad : General Support (Freelance) - Bilingual German/English - Remote

Customer Service

Job criteria for job ad : General Support (Freelance) - Bilingual German/English - Remote

  • Job category : Services
  • Industries : Call centers, hotlines
  • Employment type : Freelance
  • Region : International
  • City : Remote
  • Remote work :
    Yes
  • Experience level : Less than 2 years - 2 to 5 years - 5 to 10 years - More than 10 years
  • Educational level : High school
  • Spoken language :
    english > fluent - german > fluent
  • Number of Position(s) : 5
  • Team management :
    No
  • Support
  • Security
Be cautious! Do not send money to a potential employer. Do not pay any money for a potential contract of employment or for pre-employment training.
Please report any irregularities by using the candidate contact form and selecting the subject "Report a job ad".
Type de poste
Temps plein
Lieu du poste
Remote, Namibie
Date de publication
3 janvier 2025
Valide jusqu’au
4 mars 2025
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