Titre du poste

Front Office Manager - Abuja, Nigeria

Description

Position : Front Office Manager - Abuja, Nigeria

We are looking for a Front Office Manager.
Responsibilities :
The Front Office Manager oversees the hotel's front desk operations, ensuring a seamless and exceptional guest experience. Key responsibilities include:

  • Guest Experience Management: Ensuring smooth check-in, check-out, and overall guest satisfaction with personalized service.
  • Team Leadership: Supervising and training front desk staff, concierge, and guest service teams to uphold luxury standards.
  • Reservation & Revenue Management: Coordinating with the reservations team to optimize room occupancy and revenue.
  • Complaint Resolution: Handling guest inquiries, concerns, and special requests promptly and professionally.
  • Collaboration with Departments: Working closely with housekeeping, concierge, and other departments to enhance guest stays.
  • Technology & Reporting: Managing front office systems, ensuring accuracy in billing, and generating reports for management.

Required profile for job ad : Front Office Manager - Abuja, Nigeria

  • Experience in five-star hotel

Job criteria for job ad : Front Office Manager - Abuja, Nigeria

  • Job category : Services
  • Industries : Event, receptionist
  • Employment type : Fixed-term contract
  • Region : International
  • City : Abuja, Nigeria
  • Remote work :
    No
  • Experience level : 5 to 10 years
  • Educational level : Bachelor
  • Spoken language :
    english > good level
  • Number of Position(s) : 3
  • Team management :
    Yes
  • Hospitality Management
  • Housekeeping
  • Revenue Management
  • Training
Be cautious! Do not send money to a potential employer. Do not pay any money for a potential contract of employment or for pre-employment training.
Please report any irregularities by using the candidate contact form and selecting the subject "Report a job ad".
Type de poste
Temps plein
Lieu du poste
Abuja, Nigeria, Kenya
Date de publication
13 mars 2025
Valide jusqu’au
15 avril 2025
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Poste : Front Office Manager - Abuja, Nigeria

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