Titre du poste

English-Speaking Call Center Agent - Work From Home

Description

Position : English-Speaking Call Center Agent - Work From Home

Calls Experts is a global contact center solution provider with over 15 years of experience in the North American market. We are dedicated to helping both experienced professionals and those eager to learn and build their careers. At Calls Experts, this is not just a job; it’s a real career opportunity!
Market: US and Canada Industry: Insurance
Job Description: We are looking for a Customer Service Agent to handle inbound and outbound calls remotely. You will perform various administrative tasks, including answering calls and scheduling meetings. A strong internet connection and experience with communication tools are required for this role.
Duties and Responsibilities:

  • Process inbound and outbound call traffic to qualify leads and make live transfers
  • Qualify prospects
  • Resolve client queries
  • Prepare customer spreadsheets and maintain online records

Required profile for job ad : English-Speaking Call Center Agent - Work From Home

Requirements:

  • Laptop/Desktop with a minimum CPU score of 4000 (AMD/i5 8th generation or higher) and at least 8 GB RAM. Must run Windows 10/11 or macOS.
  • Fiber optic internet connection
  • Ability to work 8/9-hour shifts, 5 days a week in EST, with shifts between 9 AM - 9 PM EST
  • Excellent command of the English language
  • Ability to handle objections and utilize persuasive skills; comfortable with small talk
  • Ability to thrive in a fast-paced virtual environment
  • Strong work ethics
  • Willingness to learn and grow

Compensation and Benefits:

  • USD $500 basic monthly salary, with the potential to earn up to USD $500 in bonuses per month

Job criteria for job ad : English-Speaking Call Center Agent - Work From Home

  • Job category :
    Services - Telemarketing, teleassistance
  • Industries :
    Banking, insurance, finance - Call centers, hotlines
  • Employment type : Permanent contract
  • Region : Bulawayo - Harare - Manicaland - Mashonaland Central - Mashonaland East - Mashonaland West - Masvingo - Matabeleland North - Matabeleland South - Midlands - International
  • City : Work From Home
  • Remote work :
    Yes
  • Experience level : Less than 2 years - 2 to 5 years - 5 to 10 years - More than 10 years
  • Educational level : High school - Technical school - College - HND - Bachelor - Master - Doctorate
  • Spoken language :
    english > fluent
  • Number of Position(s) : 20
  • Salary expectations :
    550 - 700 USD
  • Call center
  • English
  • Insurance
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Exercise extra caution with any international job offer, particularly if especially attractive conditions or salary are being highlighted.

Please report any irregularities by using the candidate contact form and selecting the subject "Report a job ad".
Type de poste
Temps plein
Lieu du poste
Work From Home, Zimbabwe
Date de publication
4 mars 2026
Valide jusqu’au
2 mai 2026
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Poste : English-Speaking Call Center Agent - Work From Home

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