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Customer Success Manager - India
Position : Customer Success Manager - India
Established in 1993, Koenig is a veteran in the IT industry. Koenig is one of the #1 IT Training companies in India and is fast spreading internationally with major centres in India, USA, Middle East, Africa & Australia. Koenig is partner with all leading vendors including Microsoft, VMware, AWS, Cisco, Oracle, CompTIA, ISACA, Citrix. Koenig specializes in providing technical training on all popular IT certifications. We serve customers from over 50 countries worldwide. We have been adjudged as the Best Place to Work for 2010 - 2021 in Education & Training industry.
We are looking for a high-performing Customer Success Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative.
Responsibilities :
• Research accounts, identify key players and generate interest
• Build and promote strong, long-lasting customer relationships by partnering with the client and understanding their needs.
• Proven ability to convert the given lead
• To identify potential business opportunities Identify the decision makers and pitch our services to the companies Globally
• To have regular follow up with potential prospects and convert them as customer
Required profile for job ad : Customer Success Manager - India
• Successful previous experience (b2b /B2C /it training )as a sales representative, consistently meeting or exceeding targets.
• Excellent (by all parameters) in Communications (verbal, written).
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Understand customer needs and requirements
• Target orientated, ambitious, creative, customer focused
• Should definitely be a ""People's Person"", i.e. Should love to interact with people and forge fruitful network.- Should be able to identify right stakeholders to connect wherever business opportunity exists.- Should be willing to learn, and must be a good listener.
• Should be able to Manage/Mentor/Advice business team in sales when needed, and ask for help if necessary
Job criteria for job ad : Customer Success Manager - India
- Job category : Sales
- Industries : Education, training
- Employment type : Permanent contract
- Region : International
- City : India
-
Remote work :
Yes - Experience level : 2 to 5 years
- Educational level : Bachelor
- Spoken language :
english > fluent - Number of Position(s) : 2
-
Team management :
No
- Sales
- b2c
- b2b
Please report any irregularities by using the candidate contact form and selecting the subject "Report a job ad".