Assistant Operations Manager - Sesriem / Sossusvlei

Sossusvlei Lodge is looking for an Assistant Operations Manager to join their Management Team
Responsibilities :

• Operational Support:
  • Assist in the planning and execution of daily operations to ensure smooth workflow and efficiency.
• Team Coordination:
  • Supervise and coordinate activities of staff, providing guidance and support to enhance productivity.
• Process Improvement:
  • Identify areas for operational improvement and assist in implementing new procedures to enhance efficiency and reduce costs.
• Inventory Management:
  • Monitor inventory levels, assist in ordering supplies, and ensure that stock is maintained according to demand.
• Performance Monitoring:
  • Track key performance indicators (KPIs) and prepare reports on operational performance for management review.
• Training and Development:
  • Help train new employees and support ongoing training initiatives to ensure staff are equipped to meet operational standards.
• Customer Service:
  • Address customer inquiries and concerns, ensuring high levels of customer satisfaction.
• Compliance and Safety:
  • Ensure compliance with company policies, industry regulations, and health and safety standards.
• Administrative Tasks:
  • Assist in budget preparation, expense tracking, and other administrative duties as needed.
• Project Support:
  • Participate in special projects or initiatives as directed by the operations manager, contributing to strategic planning and execution.