Titre du poste

Receptionist - Nairobi

Description

Position : Receptionist - Nairobi

We are looking for a Receptionist.
Job Summary
The Receptionist serves as the first point of contact for Prestige Global Academy, responsible for managing front office operations, handling inquiries, and providing administrative support. The role ensures a professional, welcoming environment for students, parents, staff, and visitors while maintaining efficient communication and record management.
Key Responsibilities
Front Office Management

  • Greet and assist visitors, parents, and students in a professional manner
  • Manage incoming calls, emails, and general inquiries
  • Maintain a clean, organized, and presentable reception area

Communication & Coordination

  • Direct inquiries to relevant departments or staff members
  • Relay messages accurately and promptly
  • Support internal communication between staff and departments

Administrative Support

  • Perform general administrative duties including filing, data entry, and document management
  • Assist with scheduling appointments and meetings
  • Support admissions and administrative processes when required

Records & Documentation

  • Maintain visitor logs and student attendance records where applicable
  • Handle incoming and outgoing mail and courier services
  • Ensure proper filing and storage of documents

Security & Access Control

  • Monitor visitor access and ensure compliance with school security procedures
  • Issue visitor badges and maintain entry records

Required profile for job ad : Receptionist - Nairobi

Key Requirements
Education

  • Degree/Diploma in Business Administration, Office Management, or related field

Experience

  • 5–7 years of experience in a receptionist or front office role, preferably in a school or corporate environment

Skills & Competencies

  • Excellent communication and interpersonal skills
  • Professional appearance and customer-focused attitude
  • Strong organizational and multitasking abilities
  • Proficiency in MS Office and basic administrative systems
  • Attention to detail and confidentiality
  • Ability to work under minimal supervision

Key Performance Indicators (KPIs)

  • Responsiveness to calls and inquiries
  • Visitor satisfaction and front office professionalism
  • Accuracy in record keeping and documentation
  • Efficiency in handling administrative tasks
  • Adherence to security and access procedures

Job criteria for job ad : Receptionist - Nairobi

  • Job category :
    Management - Secretarial work, assistantship
  • Industries :
    Education, training
  • Employment type : Permanent contract
  • Region : Nairobi
  • City : Nairobi
  • Remote work :
    Yes
  • Experience level : 5 to 10 years - More than 10 years
  • Educational level : High school - Technical school - College - HND - Bachelor - Master - Doctorate
  • Number of Position(s) : 1
  • Team management :
    Yes
  • Compliance
  • Data Entry
  • Support
  • Scheduling
  • Administration
  • Office Management
  • Business Administration
  • Assistantship
  • Incoming Calls
  • Management
  • Documentation
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Type de poste
Temps plein
Lieu du poste
Nairobi, Kenya
Date de publication
24 mars 2026
Valide jusqu’au
23 mai 2026
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Poste : Receptionist - Nairobi

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