Titre du poste

Branch Manageress - Kasoa

Description

Position : Branch Manageress - Kasoa

We are looking for a results-driven Branch Manageress to oversee operations, sales, and customer service at our ISP branch. The successful candidate will ensure smooth daily operations, lead the branch team, and drive growth in line with company goals.
Responsibilities

  • Manage daily branch operations and staff performance
  • Achieve sales targets for internet services and packages
  • Deliver excellent customer service and resolve client issues
  • Monitor budgets, expenses, and prepare reports
  • Ensure compliance with company policies and NCA regulations

Required profile for job ad : Branch Manageress - Kasoa

  • Education: Bachelor’s degree in Business Administration, Marketing, IT, or related field (MBA preferred).
  • Experience: Minimum 2 years in branch management, telecoms, or ISP operations with proven success in sales and customer service.
  • Leadership Skills: Strong ability to lead, motivate, and manage diverse teams while fostering accountability and innovation.
  • Technical Awareness: Good understanding of ISP products, broadband services, and emerging digital trends.
  • Market Knowledge: Familiarity with Ghana’s ISP/telecom industry and regulatory environment (NCA compliance).

Core Competencies:

  • Excellent communication and negotiation skills
  • Strong financial and reporting acumen
  • Strategic thinking and problem-solving ability
  • Customer-focused mindset with service excellence
  • Ability to manage operations under pressure

Job criteria for job ad : Branch Manageress - Kasoa

  • Job category :
    IT, new technologies
  • Industries :
    IT, software engineering, Internet
  • Employment type : Fixed-term contract
  • Region : Central
  • City : Kasoa
  • Experience level : 2 to 5 years
  • Educational level : Bachelor
  • Spoken language :
    english > fluent
  • Number of Position(s) : 1
  • Team management :
    Yes
  • Leadership and team management
  • Strong communication and interpersonal skills
  • Customer service excellence
  • Financial management and reporting
  • Problem-solving and decision-making
  • Knowledge of ISP/telecom products and services
  • Negotiation and relationship-building
  • Ability to work under pressure and meet targets
  • Tech-savvy with digital tools and emerging trends
  • BROADBAND
Be cautious! Do not send money to a potential employer. Do not pay any money for a potential contract of employment or for pre-employment training.
Please report any irregularities by using the candidate contact form and selecting the subject "Report a job ad".
Type de poste
Temps plein
Lieu du poste
Kasoa, Ghana
Date de publication
13 février 2026
Valide jusqu’au
13 avril 2026
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Poste : Branch Manageress - Kasoa

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