Dental Coordinator - Harare

VirtuAssistDental is a U.S.-based dental outsourcing company that supports dental offices and DSOs (Dental Service Organisations) with high-quality virtual administrative services. From billing to scheduling to insurance verification, we help practices run efficiently while ensuring their patients receive the best care.
We are growing our Zimbabwe team and looking for detail-oriented, professional, and tech-savvy individuals to join us as Dental Coordinators. If you have a background in risk and insurance, accounting, finance, customer service, or any other administrative discipline—and you're fluent in English with strong computer literacy—we want to hear from you.
What the Job Entails:
As a Dental Coordinator, you will work remotely as part of our virtual team, performing administrative and front-office duties for U.S.-based dental offices. You will receive full training to carry out your role confidently.
Key responsibilities include:

• Verifying patient insurance coverage and dental benefits
• Scheduling and confirming appointments
• Assisting patients via phone, email, and live chat
• Updating and managing patient information in dental practice management software
• Posting payments and supporting billing processes
• Coordinating with U.S. dental teams to ensure a seamless patient experience
• Maintaining accurate records and ensuring HIPAA-compliant documentation