Titre du poste

Customer Service Representative - Osogbo

Description

Position : Customer Service Representative - Osogbo

We are seeking a friendly and customer-focused Customer Service Representative to join our team. The Customer Service Representative will be responsible for providing exceptional service to our customers, addressing inquiries and concerns, and ensuring customer satisfaction through effective communication and problem-solving.
Responsibilities:

  • Provide exceptional customer service through phone, email, and online channels.
  • Actively listen to customer inquiries and concerns, demonstrating empathy and understanding.
  • Resolve customer issues promptly and efficiently, exceeding expectations whenever possible.
  • Follow established protocols and procedures for handling customer interactions.
  • Accurately document customer interactions 

Required profile for job ad : Customer Service Representative - Osogbo

  • Applicants are expected to have good sense of Communication skills, Listening Hear, must be Patience enough to handle quaries, and maintain perfect customers relationship. 

Job criteria for job ad : Customer Service Representative - Osogbo

  • Job category : HR, training
  • Industries : Marketing, communication, media
  • Employment type : Permanent contract
  • Region : Osun
  • City : Osogbo
  • Experience level : Less than 2 years
  • Educational level : HND - Bachelor
  • Spoken language :
    english > fluent
  • Number of Position(s) : 1
  • Team management :
    Yes
  • Customer Service
  • Communication
  • Training
  • HR Training
Be cautious! Do not send money to a potential employer. Do not pay any money for a potential contract of employment or for pre-employment training.
Please report any irregularities by using the candidate contact form and selecting the subject "Report a job ad".
Type de poste
Temps plein
Lieu du poste
Osogbo, Nigeria
Date de publication
13 mars 2025
Valide jusqu’au
12 avril 2025