Lodge Manager - Dar es Salaam

We are looking for a Lodge Manager.
Missions:

• Greet guests and assist them with check in and check out, and be available at any time to answer questions or address issues
• Inspect rooms and common areas for cleanliness, and ensure that rooms are set up correctly for new guests and that everything is in good repair
• Supervising and managing all lodge staff to ensure smooth operations
• Ensuring guest satisfaction through exceptional customer service
• Overseeing daily activities such as check-ins, reservations, and housekeeping
• Managing budgets, expenses, and financial transactions related to the lodge
• Handling guest complaints and resolving issues promptly
• Training staff on protocol during crises situations
•  Working closely with local authorities, medical personnel, and other concerned parties in case of emergencies
• It will be the duty of the lodge Manager to manage the business, using the following skills: Planning, organizing, implementing, monitoring, evaluation and reporting
• Assist with meeting guest requests and ensuring that all staff provides the highest level of customer service.