Titre du poste

Reservations Manager - Maun

Description

Position : Reservations Manager - Maun

Reservations Manager  - (Maun, Botswana)
Job Purpose:To oversee and manage all aspects of the reservation process, ensuring efficient, accurate, and customer-focused service to enhance sales and maintain strong relationships with agents and clients. This includes supervising the reservations team, managing booking systems, supporting marketing efforts, and optimizing yield management to maximize revenue.
Required Qualifications:

  • Tertiary qualification in a related field

Required profile for job ad : Reservations Manager - Maun

Technical Competencies & Experience:

  • 3 - 5 years of experience in reservations management or a similar role.
  • Proficiency in reservation systems and software (e.g., ResRequest, QuickBooks)
  • Handle invoicing, monitor payments, and reconcile accounts.
  • Ability to do weekly and monthly department result reporting
  • Ability to manage reservation systems
  • Ability to create itineraries and costing for private safari’s
  • Familiarity with the Botswana tourism industry.
  • Fluency in English; proficiency in French and German is a plus.

Behavioural Competencies

  • Excellent interpersonal skills.
  • High attention to detail
  • Organizational Skills
  • Leadership skills.
  • Customer Service Orientation
  • Problem-Solving Ability

IMPORTANT - Only shortlisted candidates meeting the above criteria will be considered.  If you do not hear from us within two weeks of applying, please consider yourself unsuccessful.

Job criteria for job ad : Reservations Manager - Maun

  • Job category : Tourism, hotel business and catering
  • Industries : Tourism, leisure activities
  • Employment type : Permanent contract
  • Region : Ngamiland
  • City :
    Maun
  • Remote work :
    No
  • Experience level : 2 to 5 years - 5 to 10 years - More than 10 years
  • Educational level : HND - Bachelor
  • Spoken language :
    english > fluent
  • Number of Position(s) :
    1
  • Salary expectations :
    BWP 27,000 - 40,000
  • Team management :
    Yes
Be cautious! Do not send money to a potential employer. Do not pay any money for a potential contract of employment or for pre-employment training.
Please report any irregularities by using the candidate contact form and selecting the subject "Report a job ad".
Type de poste
Temps plein
Lieu du poste
Maun, Botswana
Date de publication
21 juin 2024
Valide jusqu’au
19 août 2024
Close modal window