Titre du poste

Travel Agent - Nairobi

Description

Position : Travel Agent - Nairobi

We are seeking an experienced and customer-focused Travel Agent to plan, book, and manage travel arrangements for clients. The ideal candidate will have strong knowledge of travel operations, ticketing, visa processes, and excellent customer service skills.
Responsibilities

  • Advise clients on travel destinations, packages, fares, and travel requirements
  • Plan and book flights, accommodation, transfers, tours, and travel insurance
  • Handle ticketing, re-issuance, cancellations, and refunds
  • Assist clients with visa applications and travel documentation
  • Provide accurate information on travel regulations and safety guidelines
  • Resolve travel-related issues professionally
  • Maintain client records and booking systems

Required profile for job ad : Travel Agent - Nairobi

Qualifications & Experience

  • Diploma or Degree in Travel, Tourism, Hospitality or related field
  • Minimum 3-5 years experience as a Travel Agent
  • Knowledge of GDS systems
  • Excellent communication and customer service skills

Job criteria for job ad : Travel Agent - Nairobi

  • Job category :
    Tourism, hotel business and catering
  • Industries :
    Tourism, leisure activities
  • Employment type : Permanent contract
  • Region : Nairobi
  • City : Nairobi
  • Remote work :
    No
  • Experience level : 2 to 5 years
  • Educational level : College
  • Number of Position(s) : 1
  • Catering
  • Tourism
  • Booking
Be cautious! Do not send money to a potential employer. Do not pay any money for a potential contract of employment or for pre-employment training.
Please report any irregularities by using the candidate contact form and selecting the subject "Report a job ad".
Type de poste
Temps plein
Lieu du poste
Nairobi, Kenya
Date de publication
2 février 2026
Valide jusqu’au
3 avril 2026
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