Remote Operations Assistant - Johannesburg

We are looking for a Remote Operations Assistant.
Responsibilities:

• Assist with the recruitment and onboarding of qualified teachers
• Facilitate onboarding for new employees, providing orientation materials and training sessions
• Provide ongoing support for teachers, including creating instructional materials such as manuals and videos covering essential teaching practices and platform usage
• Develop customer process guides and create explainer videos to enhance the user experience with applications
• Assist with payroll processing and maintain accurate employee records
• Manage customer service inquiries and provide support as needed
• Handle administrative tasks, including scheduling and communication
• Oversee and create content for the company's social media platforms
• Monitor and report on key performance indicators related to operations
• Collaborate with the management team to improve and streamline processes
• Assist the Director and team with any other tasks or projects that may arise, contributing to the overall success of the company's operations