Titre du poste

Receptionist and Treatment Coordinator - Remote

Description

Position : Receptionist and Treatment Coordinator - Remote

We are seeking a fully remote Receptionist and Treatment Coordinator to support our practice by managing front-desk operations, assisting patients, and coordinating treatment plans. This role is ideal for someone who is both personable and analytical, someone who enjoys helping patients understand their care while keeping the practice running smoothly
Key Responsibilities:
Front Desk & Administrative Support

  • Greet patients (virtually or in person) and provide exceptional service
  • Answer phone calls, respond to messages, and manage scheduling
  • Verify insurance, update patient records, and handle intake paperwork
  • Maintain daily communication logs and follow up on outstanding tasks

Treatment Planning & Coordination

  • Present treatment plans to patients in a clear, compassionate, and professional manner
  • Review insurance breakdowns and explain coverage, costs, and payment options
  • Coordinate appointments and follow-up care with providers
  • Track treatment acceptance, pending plans, and follow-up reminders
  • Support billing and prior authorizations as needed

Required profile for job ad : Receptionist and Treatment Coordinator - Remote

Qualifications:

  • Experience in a medical or dental office strongly preferred
  • Knowledge of treatment coordination, insurance benefits, or patient scheduling systems
  • Excellent communication skills—comfortable discussing financials and care plans
  • Strong organizational skills and the ability to multitask in a fast-paced environment
  • Professional, empathetic, and patient-focused demeanor
  • Tech-savvy and comfortable learning new software systems
  • Reliable internet connection (for virtual roles)

Job criteria for job ad : Receptionist and Treatment Coordinator - Remote

  • Job category :
    Health and social professions - Secretarial work, assistantship
  • Industries :
    Call centers, hotlines - Event, receptionist - Health, pharmacy, hospitals, medical equipment - Pharmaceutical industry - Secretarial work
  • Employment type : Permanent contract - Fixed-term contract - Part-time work
  • Region : International
  • City : Remote
  • Remote work :
    Yes
  • Experience level : No experience - Less than 2 years - 2 to 5 years - 5 to 10 years - More than 10 years
  • Educational level : High school
  • Number of Position(s) : 1
  • Support
  • Assistantship
  • Billing
Be cautious! Do not send money to a potential employer. Do not pay any money for a potential contract of employment or for pre-employment training.
Please report any irregularities by using the candidate contact form and selecting the subject "Report a job ad".
Type de poste
Temps plein
Lieu du poste
Remote, Zimbabwe
Date de publication
28 novembre 2025
Valide jusqu’au
25 janvier 2026
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Poste : Receptionist and Treatment Coordinator - Remote

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