Titre du poste

Medical Claims Receptionist - Newcastle

Description

Position : Medical Claims Receptionist - Newcastle

Our client, a well-established and reputable dental practice based in Newcastle, is seeking to appoint a Medical Claims Receptionist to join their front-office team.
The successful candidate will be responsible for medical aid claims processing, patient reception, appointment scheduling, and general administrative support, ensuring a professional, efficient and patient-focused experience at all times.
This role is ideally suited to an individual with previous medical or dental reception experience, strong attention to detail, and proven exposure to medical aid claims administration, particularly via Medemass.
Responsibilities
Medical Claims & Billing

  • Process and submit medical aid claims accurately via Medemass
  • Follow up on outstanding claims, rejections and short payments
  • Prepare and issue patient quotes and cost estimates
  • Ensure correct ICD-10 and procedure coding (where applicable)
  • Liaise with medical aids regarding authorisations and claim queries

Reception & Patient Liaison

  • Manage front-desk reception duties in a professional and welcoming manner
  • Answer incoming calls and handle patient enquiries
  • Schedule, confirm and manage patient appointments
  • Maintain patient records with strict confidentiality
  • Handle walk-in patients and coordinate with clinical staff

Administration & Practice Support

  • Maintain accurate patient and billing records
  • Assist with general administrative duties as required
  • Ensure compliance with POPIA and healthcare confidentiality standards
  • Support the dentist and practice team with daily operational requirements

Required profile for job ad : Medical Claims Receptionist - Newcastle

  • Interested applications are requested to submit their updated CV’s (in Word.doc format) via email to therecruitmentguy @ outlook .com using Ref # 2425
  • Minimum 2–3 years’ experience in a medical or dental reception / claims role
  • Proven experience submitting claims via Medemass (or similar)
  • Strong administrative and organisational skills
  • Computer literate (practice management systems, email, MS Office)
  • Excellent communication skills (verbal and written)
  • Professional appearance and patient-centric attitude

Job criteria for job ad : Medical Claims Receptionist - Newcastle

  • Job category :
    Health and social professions - Services
  • Industries :
    Event, receptionist - Health, pharmacy, hospitals, medical equipment - Secretarial work
  • Employment type : Permanent contract
  • Region : International
  • City : Newcastle
  • Remote work :
    No
  • Experience level : Less than 2 years
  • Educational level : High school - Technical school - College - HND
  • Number of Position(s) : 1
  • Salary expectations :
    R 7,500 - 9,000
  • Team management :
    No
  • Reception
  • Support
Be cautious! Do not send money to a potential employer. Do not pay any money for a potential contract of employment or for pre-employment training.
Please report any irregularities by using the candidate contact form and selecting the subject "Report a job ad".
Type de poste
Temps plein
Lieu du poste
Newcastle, Afrique du Sud
Date de publication
7 janvier 2026
Valide jusqu’au
8 mars 2026
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Poste : Medical Claims Receptionist - Newcastle

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