Titre du poste

Key Account Manager - Coast

Description

Position : Key Account Manager - Coast

We are looking for a Key Account Manager.
As a Key Account Manager, you will play a pivotal role in driving customer growth and building meaningful partnerships. Passionate about developing customer strategies, leveraging data to inform decisions, and continuously learning and growing within the field of customer and account management. Your primary focus will be to cultivate strong customer relationships and deliver triple-win growth for the customer, the shopper, and our clients products. You will champion the voice of the customer and the consumer in every discussion, collaborate closely with cross-functional teams, and ensure the seamless delivery of products and services that delight shoppers.
Roles and Responsibilities

  • Achievement of Turnover and the P&L of his/her customers for the category as well as for the implementation and the optimization of the category strategies within the customer.
  • Develop optimal integrated promo plan (including selling the plan to the customer) and manage promo investments.
  • Close the deal with the customer by negotiating the trade terms, trade funding, and counterparts according to the strategy on all categories.
  • Monitor customer performance by tracking customer business performance (both primary sell-in and till sales sell-out) and market share for all categories and support in collecting market insights.
  • Develop and execute customer strategy and business plan with a strong collaboration of his/her team.
  • Work in close collaboration with the Marketing team for the category input, and with customer strategy and planning for the customer/channel plan.
  • Conduct monthly, quarterly & annual performance review with the customer and contribute to discussions related to modern trade customers & data.
  • Strong liaison with internal business support from Finance, Marketing, Customer Strategy and Planning and related functions in order to ensure smooth and efficient operations to support the business and customer growth plan.

Required profile for job ad : Key Account Manager - Coast

Qualifications

  • A Bachelor’s degree in Business or a related field.
  • A minimum of 5 years of experience in customer management or key account management.
  • Strong planning skills.
  • Innovation mindset
  • Excellent written and verbal communication skills.
  • Ability to work independently and as part of a team.
  • Proficiency in Microsoft Office Suite, especially Excel.
  • Self driven and persistent.
  • Strong track record of performance.

What’s In It For You

  • A place to challenge yourself and grow beyond your potential-here, you will be encouraged to innovate, take ownership, and make bold decisions.
  • Real responsibility from day one, you will lead key accounts, manage strategic partnerships, and see the impact of your work directly in the market.
  • Access to world-class learning, mentorship, and international development opportunities across our clients global network.

Job criteria for job ad : Key Account Manager - Coast

  • Job category :
    Marketing, communication - Sales
  • Industries :
    Consumer goods - Distribution, selling, wholesale - Import-export business - Luxury, cosmetics
  • Employment type : Permanent contract
  • Region : Coast - International
  • City : Coast
  • Remote work :
    Hybrid
  • Experience level : 5 to 10 years - More than 10 years
  • Educational level : College - HND - Bachelor - Master - Doctorate
  • Number of Position(s) : 2
  • Team management :
    Yes
  • Customer Development
  • Customer Analysis
  • Audit Management
  • Forecasting
  • Sales Force Management
  • Digital Marketing
  • Key Account Management
  • Customer Management
  • Marketing Communication
  • Customer Strategy
  • Sales
  • Communication
  • Tracking
  • Account Management
  • Marketing
Be cautious! Do not send money to a potential employer. Do not pay any money for a potential contract of employment or for pre-employment training.
Please report any irregularities by using the candidate contact form and selecting the subject "Report a job ad".
Type de poste
Temps plein
Lieu du poste
Coast, Kenya
Date de publication
3 février 2026
Valide jusqu’au
4 avril 2026
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Poste : Key Account Manager - Coast

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