Titre du poste

IT Manager - Kigali

Description

Position : IT Manager - Kigali

We are looking for an IT Manager.
The IT Manager will oversee all technology operations, ensure systems are secure and reliable, and lead digital transformation initiatives across the organization. This role requires strong technical expertise, leadership, and the ability to align IT strategy with business goals.
Key Responsibilities
1. IT Operations & Infrastructure Management

  • Oversee daily IT operations, ensuring 99%+ system uptime and optimal performance.
  • Manage servers, networks, hardware, software, and cloud platforms.
  • Lead implementation, configuration, troubleshooting, and maintenance of IT systems.
  • Optimize infrastructure to improve efficiency and reduce operational costs.

2. Cybersecurity & Risk Management

  • Implement and enforce IT security policies and best practices.
  • Monitor systems for vulnerabilities, threats, and breaches.
  • Coordinate regular security audits, penetration tests, and disaster recovery planning.
  • Ensure compliance with regulatory requirements (ISO, GDPR, HIPAA, etc., if relevant).

3. Team Leadership & Staff Support

  • Lead, mentor, and train IT support and technical teams.
  • Oversee helpdesk operations to ensure timely incident resolution.
  • Foster a culture of continuous learning and technological innovation.

4. Digital Transformation & Projects

  • Plan and execute IT projects such as ERP implementation, system upgrades, automation, and cloud adoption.
  • Collaborate with stakeholders to identify business needs and translate them into technology solutions.
  • Manage project budgets, timelines, and vendor relationships.

5. Systems Administration

  • Administer and support networks, firewalls, servers, databases, and enterprise applications.
  • Manage backups, storage solutions, and access controls.
  • Ensure data integrity, reliability, and secure user access.

6. Vendor & Contract Management

  • Evaluate, negotiate, and manage third-party vendors, service providers, and IT contracts.
  • Ensure cost-effective procurement and timely service delivery.

7. Reporting & Strategic Planning

  • Prepare regular reports on system performance, security posture, and project status.
  • Develop and update the organization’s IT strategy and policies in line with growth.
  • Recommend new technologies to maximize efficiency, security, and ROI.

Required profile for job ad : IT Manager - Kigali

Results-driven IT Manager with 10 years of experience leading digital transformation, optimizing IT infrastructure, and driving business efficiency through technology. Skilled in network administration, cybersecurity, system upgrades, cloud migration, and team leadership. Proven ability to deliver reliable, secure, and scalable systems while reducing costs and improving user experience. Adept at managing cross-functional teams, vendor relations, and complex IT projects from strategy to execution.
Required Qualifications & Skills

  • Bachelor’s degree in Information Technology, Computer Science, or related field.
  • 10+ years of experience in IT management or senior technical roles.
  • Strong knowledge of networking, systems administration, cloud platforms (AWS/Azure), and cybersecurity.
  • Experience with ERP systems, digital health systems, or enterprise applications (customize if needed).
  • Excellent leadership, communication, and project management skills.
  • Ability to manage budgets, vendors, and cross-functional teams.

Job criteria for job ad : IT Manager - Kigali

  • Job category :
    IT, new technologies - Management
  • Industries :
    Advice, audit, accounting - Industry, production, manufacturing and other - IT, software engineering, Internet - Marketing, communication, media
  • Employment type : Permanent contract
  • Region : Eastern Province - Kigali Province - Northern Province - Southern Province - Western Province - International
  • City : Kigali
  • Remote work :
    Yes
  • Experience level : 5 to 10 years - More than 10 years
  • Educational level : Master
  • Spoken language :
    english > fluent
  • Number of Position(s) : 1
  • Team management :
    Yes
  • ACCESS
  • Compliance
  • Strategic Planning
  • AZURE
  • Risk Management
  • Strategy
  • Leadership
  • Team Leadership
  • Planning
  • Contract Management
  • NORTHERN
  • Management
Be cautious! Do not send money to a potential employer. Do not pay any money for a potential contract of employment or for pre-employment training.
Please report any irregularities by using the candidate contact form and selecting the subject "Report a job ad".
Type de poste
Temps plein
Lieu du poste
Kigali, Rwanda
Date de publication
25 novembre 2025
Valide jusqu’au
23 janvier 2026
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