Titre du poste

Customer Support Agent - German Speaking - Windhoek

Description

Position : Customer Support Agent - German Speaking - Windhoek

We are seeking a dedicated and customer-oriented individual to join our team as a Customer Support Agent for a German client. This is an exciting opportunity to become the first point of contact for customer orders, inquiries, and complaints.
Key Responsibilities:

  • Serve as the first point of contact for customers via phone, email, WhatsApp, and social media.
  • Provide advice and assistance to customers regarding their orders, questions, or complaints.
  • Assist customers with health-oriented supplements and teas.

Required profile for job ad : Customer Support Agent - German Speaking - Windhoek

Must-Have Skills:

  • Proficiency in German (both written and spoken) is essential.
  • Strong communication skills and a customer-oriented attitude.
  • Ability to operate modern communication tools, including CRM systems, social media platforms and other modern software tools.
  • Ability to work independently, reliably, and manage tasks efficiently.

Nice-to-Have Skills:

  • Previous experience working with German clients.
  • Interest in health-oriented supplements and teas.

If you are proactive, enjoy helping customers, and thrive in a digital-first environment, we’d love to hear from you!

Job criteria for job ad : Customer Support Agent - German Speaking - Windhoek

  • Job category : Sales
  • Industries : Call centers, hotlines
  • Employment type : Permanent contract - Fixed-term contract
  • Region : Windhoek - Khomas
  • City : Windhoek
  • Remote work :
    No
  • Experience level : No experience
  • Educational level : High school
  • Spoken language :
    german > fluent
  • Number of Position(s) : 1
  • Team management :
    No
  • Customer Service
  • Communication
  • Sales
  • CRM
  • Support
  • Advice
  • Assistance
Be cautious! Do not send money to a potential employer. Do not pay any money for a potential contract of employment or for pre-employment training.
Please report any irregularities by using the candidate contact form and selecting the subject "Report a job ad".
Type de poste
Temps plein
Lieu du poste
Windhoek, Namibie
Date de publication
29 janvier 2025
Valide jusqu’au
30 mars 2025
Close modal window