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Titre du poste
Customer Support Agent - German Speaking - Windhoek
Description
Position : Customer Support Agent - German Speaking - Windhoek
We are seeking a dedicated and customer-oriented individual to join our team as a Customer Support Agent for a German client. This is an exciting opportunity to become the first point of contact for customer orders, inquiries, and complaints.
Key Responsibilities:
- Serve as the first point of contact for customers via phone, email, WhatsApp, and social media.
- Provide advice and assistance to customers regarding their orders, questions, or complaints.
- Assist customers with health-oriented supplements and teas.
Required profile for job ad : Customer Support Agent - German Speaking - Windhoek
Must-Have Skills:
- Proficiency in German (both written and spoken) is essential.
- Strong communication skills and a customer-oriented attitude.
- Ability to operate modern communication tools, including CRM systems, social media platforms and other modern software tools.
- Ability to work independently, reliably, and manage tasks efficiently.
Nice-to-Have Skills:
- Previous experience working with German clients.
- Interest in health-oriented supplements and teas.
If you are proactive, enjoy helping customers, and thrive in a digital-first environment, we’d love to hear from you!
Job criteria for job ad : Customer Support Agent - German Speaking - Windhoek
- Job category : Sales
- Industries : Call centers, hotlines
- Employment type : Permanent contract - Fixed-term contract
- Region : Windhoek - Khomas
- City : Windhoek
-
Remote work :
No - Experience level : No experience
- Educational level : High school
- Spoken language :
german > fluent - Number of Position(s) : 1
-
Team management :
No
- Customer Service
- Communication
- Sales
- CRM
- Support
- Advice
- Assistance
Be cautious! Do not send money to a potential employer. Do not pay any money for a potential contract of employment or for pre-employment training.
Please report any irregularities by using the candidate contact form and selecting the subject "Report a job ad".
Please report any irregularities by using the candidate contact form and selecting the subject "Report a job ad".
Organisme employeur


Type de poste
Temps plein
Lieu du poste
Windhoek, Namibie
Date de publication
29 janvier 2025
Valide jusqu’au
30 mars 2025