Titre du poste

Customer Service Representative - Remote

Description

Position : Customer Service Representative - Remote

Company: We Are Working, Inc.
Location: Remote (Work from Home)
Hours: Full-time or Part-time, Flexible Hours
This is a remote, full time or part time, work-from-home position, with flexible hours, working for We Are Working, Inc, a U.S. based, global company (an ‘Achieve-it’ affiliated company). Compensation is up to $25/hr (base + commissions).
As a customer service representative / lead facilitator at We Are Working, you would help us locate and support either of the following groups: 1) civilians that have been injured, or the families of individuals killed, while working for U.S. companies operating to support the U.S. military abroad (for example Iraq, Afghanistan, Pakistan, Ukraine, Nepal, Philippines, or any country with a U.S. military base); 2) anyone (civilian or military) that has been injured by certain terrorist acts. 
Following is information on what kind of leads would you be helping us connect with:
Person specification

  • Civilian contractors from any country (U.S. citizenship not required)
  • Wounded Iraqi and Afghanistan veterans
  • Gold Star Families & Civilian contractors (even if already receiving benefits)

Examples of professions these individuals might be in:

  • Construction crew in the U.S. Government-funded projects worldwide
  • Heavy Equipment Operators on U.S. military bases or ports
  • Drivers delivering supplies or fuel to U.S. Forces
  • Linguists or Translators supporting U.S. Forces globally
  • Security Personnel in U.S. Government projects or Department of State
  • Food Services Personnel in U.S. Military bases

Types of Injuries they might have sustained (regardless of when)

  • Any physical injury
  • Death
  • Mental trauma (PTSD, Depression, Anxiety)
  • Nightmares, Insomnia, Panic attacks
  • Suicidal thoughts, Recurring flashbacks of traumatic events

Some US Companies they might have been employed under:

  • AECOM 
  • Air Scan Academi
  • Bechtel 
  • Baker Hughes
  • Blackwater (Constellis Holdings)
  • Boeing
  • CACI International 
  • DRS Technologies 
  • Dell
  • DynCorp
  • Eagle Aviation Services and Technology (EAST)
  • Ecolog International 
  • Fluor Corp
  • General Electric 
  • General Dynamics
  • Global Linguist Solutions 
  • Halliburton 
  • Honeywell
  • IAP
  • Lockheed Martin
  • Kellogg Brown & Root (KBR) 
  • Military Professional Resources (MPR)
  • Northrop Grumman
  • PAE 
  • Raytheon
  • SCI 
  • Schlumberger
  • Service Employees International 
  • Sikorsky and Bell Textron
  • Titan Corp
  • Triple Canopy
  • USAID
  • Vinnell Corp

If you have a steady internet connection, a background in customer service or project support, are proficient with common tools like MS Word, apply to be hired as a customer service rep/ lead facilitator. Come be a part of a team dedicated to making a difference in the lives of those who need it the most.

Required profile for job ad : Customer Service Representative - Remote

Responsibilities include:

  • Helping educate and engage with and our clients affected by  injuries or loss.
  • Guide our clients through the claims process.
  • Assist in locating eligible individuals and families for support with collecting compensation.

Job criteria for job ad : Customer Service Representative - Remote

  • Job category : Sales
  • Industries : Services other
  • Employment type : Fixed-term contract - Freelance - Part-time work
  • Region : Bomi - Bong - Gbarpolu - Grand Bassa - Grand Cape Mount - Grand Gedeh - Grand Kru - Lofa - Margibi - Maryland - Montserrado - Nimba - River Gee - Rivercess - Sinoe - International
  • City :
    Remote
  • Remote work :
    Yes
  • Experience level : Less than 2 years - 2 to 5 years - 5 to 10 years - More than 10 years
  • Educational level : High school - Technical school - College - HND - Bachelor - Master - Doctorate
  • Spoken language :
    english > intermediate
  • Number of Position(s) :
    20
  • Team management :
    Yes
  • customer service
Be cautious! Do not send money to a potential employer. Do not pay any money for a potential contract of employment or for pre-employment training.
Please report any irregularities by using the candidate contact form and selecting the subject "Report a job ad".
Type de poste
Temps plein
Lieu du poste
Remote, Liberia
Date de publication
30 juin 2024
Valide jusqu’au
27 août 2024
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