Clinic Manager - Zanzibar

We are looking for Clinic Manager.
The Manager of Ebsar Eye Clinic, located in Zanzibar, Tanzania, will be responsible for the overall operational management and strategic direction of the institution. This role  requires a motivated and detail-oriented leader with  an advanced degree (MPH or higher) and familiarity with  healthcare NGO systems, preferably in eye  care. The Clinic Manager will oversee operations, financial performance, quality assurance, and community outreach, ensuring the successful implementation of the Aravind prototype system tailored to meet the unique needs of the region.
Supported by funding from Albwardy Investments, the Clinic Manager will ensure the clinic operates efficiently, achieves sustainability, and delivers high-quality eye  care services. The role  involves working closely with  the Aravind team to adapt their proven systems and methodologies to the clinic, ensuring they meet the regional and cultural needs of Zanzibar. Additionally, the Clinic Manager will coordinate with  Albwardy Investments’ local hotels to address any  of the clinic’s needs that require their support or resources.
The ideal candidate will bring an understanding of the culture and traditions of Tanzania or the broader African  region to align  the clinic’s approach with  local expectations. They will also be committed to engaging in outreach work  to improve access to eye  care in the surrounding community.
Responsibilities :
Strategic Leadership:

• Strategic Planning: Collaborate with  the leadership team to develop and implement the clinic’s strategic plan in alignment with  its mission, vision,  and values.
• Goal Achievement: Assist  in achieving the clinic’s long-term goals, including operational excellence and service expansion.
• System Implementation: Work closely with  the Aravind team to implement their prototype system, tailoring it to meet the needs of the region

Operational Management:

• Daily  Operations: Oversee daily clinic operations, ensuring efficiency, quality, and compliance with  healthcare regulations.
• Financial Management: Manage financial performance, including budgeting, financial planning, and resource allocation.
• Policy Implementation: Develop and implement operational policies and procedures for effective service delivery.
• Risk Management: Develop plans with  all departments to minimize risk and maximize effective response.
• Collaboration with Local  Partners: Coordinate with  Albwardy Investments’ local hotels to facilitate logistical and operational needs for the clinic.

Community Outreach:

• Outreach Programs: Design and implement community outreach initiatives to increase access to eye  care and raise awareness about preventable blindness.
• Engagement: Build strong relationships with  local communities to foster trust and improve service delivery.

Quality Assurance:

• Performance Monitoring: Monitor and evaluate clinic performance metrics and implement necessary improvement initiatives.
• Quality Programs: Lead  quality assurance programs to enhance patient outcomes and satisfaction.
• Accreditation: Ensure compliance with  national and international healthcare standards and maintain accreditation status.

Human Resources Management:

• Team Leadership: Lead  the recruitment, retention, and development of a high-performing team of healthcare professionals.
• Training Facilitation: Facilitate training programs for clinic staff and local doctors, ensuring alignment with  the Aravind prototype system. This includes supporting the professional development of doctors in the region and helping them adopt the clinic’s evidence-based practices and methodologies.

Community and Cultural Alignment:

• Cultural Sensitivity: Leverage knowledge of Tanzania and  the broader African  region to align  the clinic’s operations with  local culture, traditions, and healthcare needs.
• Community Engagement: Build trust and rapport with  the local community to enhance the clinic's  reputation and accessibility.